Shipping policy
At NOOMA, we aim to deliver your order as efficiently and safely as possible.
Processing Time
All orders are processed within 1–2 business days after payment is confirmed.
Orders are not processed or shipped on weekends or public holidays.
Once your order has been processed, you will receive a shipping confirmation email with tracking information.
Delivery Time
Estimated delivery time is 5–12 business days, depending on the destination country.
Delivery times may vary due to factors such as customs processing, local postal services, or high demand periods.
Shipping Destinations
We currently ship to most countries worldwide, including the United States, Canada, the United Kingdom, Europe, and Australia.
If your location is not supported at checkout, please contact our support team for assistance.
Tracking Your Order
Once your order has shipped, you will receive a tracking number by email that allows you to monitor your shipment.
Please allow 1–3 days for tracking information to update after receiving the shipping confirmation.
Incorrect Address
Please ensure your shipping address is correct at checkout.
NOOMA cannot be responsible for orders shipped to incorrectly provided addresses.
If you notice an error in your address, contact us immediately before the order is processed.
Lost or Delayed Packages
If your package appears lost or significantly delayed, please contact our support team.
We will work with the carrier to investigate the issue and find a suitable solution.
Contact
If you have any questions regarding shipping, please contact our support team at: